Effective Date: 12-15-2024
Thank you for shopping at MangaMerchStore.com (“we,” “our,” “us”). We aim to provide reliable and timely shipping for all orders. Please review our shipping policy to understand how we handle delivery of your purchases.
1. Shipping Destinations
We offer worldwide shipping. However, delivery to certain remote regions may be subject to additional shipping times or restrictions.
2. Shipping Times
All products are made-to-order through our print-on-demand partner, Printify. Estimated shipping times are as follows:
- Processing Time: 2-5 business days for order production.
- Shipping Time:
- United States: 5-10 business days
- International: 10-20 business days
Please note that these times are estimates and may vary due to factors such as customs delays or carrier availability.
3. Shipping Costs
Shipping costs are calculated at checkout based on your location and the shipping method selected. Free shipping may be offered on orders above a certain threshold, as indicated on our website.
4. Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email. Use this number to monitor your package’s progress.
5. Lost or Delayed Shipments
If your order has not arrived within the estimated timeframe, please contact us at [email protected]. We will work with the carrier to resolve the issue.
6. Customs and Import Duties
For international orders, customs fees or import taxes may apply. These charges are the responsibility of the customer and vary by country. Please check with your local customs office for more information.
7. Address Accuracy
Ensure your shipping address is accurate at checkout. We are not responsible for orders lost or delayed due to incorrect or incomplete addresses.
8. Changes to This Policy
We reserve the right to update this Shipping Policy at any time. Any changes will be effective immediately upon posting on this page.
9. Contact Us
If you have questions or need assistance with your order, contact us at:
Email: [email protected]
Address: 814 Mission St San Francisco, California CA 94103 US.